Service Consultant Wanted at Capitec Bank in SA

Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:

  • consulting with clients,
  • gathering and capturing of information,
  • deposit- taking transactions,
  • new client take on procedures and
  • assisting clients with general banking related queries.

Qualifications

  • National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
  • Preferably a relevant tertiary qualification in Commence / Management

Experience

Preference will be given to candidates with:

  • Face to face client service experience within a retail / client service industry
  • experience in the identification of sales leads and cross selling opportunities

Supervisory/ first line management experience (includes acting management experience) is an added advantage

Knowledge and skills

  •   Passion for client service
  • High energy levels and a sense of urgency
  • Impact within a team environment (dynamic, articulate, has presence)
  • Emotional maturity
  • Conscientious
  • Analysing and diagnosing skills
  • Adaptable
  • Computer literate in MS Office

Additional Requirements

  •  Clear credit record
  • Clear criminal record
  • Willing to work extended working hours and weekends
  • Access to transport (personal / public)
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

Job Title       Service Consultant – Mandini

Division       Operations

Business Unit     Branches

Location – Branch / Campus      Mandini Sundumbili Plaza

Location – Province      KwaZulu-Natal

https://gover-careers.co.za/application/

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